Indian Railways Diversified

Read This . On reading this article, it sprang to mind that has Indian Railways achieved a customer satisfaction level which mandates them to diversify into non-core activities such as car rentals , value-added tour packages, budget hotels .... no one knows what!


It would be better if the Indian Railways makes sure the Trains are on time, there is enough carriages so that there is no waiting list, track are upto world class standard and there are no incidents of unlawful activities with its passengers when they are traveling with Indian Railways.



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